Pipewell Hall Weddings and Events Terms and Conditions
Confirmation
Written confirmation is required within 14 days of the original verbal booking with a best estimate of numbers. Confirmation is accepted
via email or letter. Pipewell Hall reserves the right to cancel a booking if written confirmation is not received within 14 days.
Payment
A deposit of 50% is due at the time of booking and remaining balance of 50% is due one month prior to the event.
Cancellation
In the event of cancellation there will be a charge of:-
A 3-6 months in advance 60% (this includes the 50% deposit) of the venue fee
B 1-3 months in advance 70% of the venue fee
C less than 1 month 90% of the venue fee
D 7 days in advance 100% of the venue fee
Guest numbers
Final numbers and venue requirements to be confirmed one month in advance of the event taking place.
Finishing Times
Weddings and events must finish at 12 midnight. The venue must be vacated within 30 minutes thereafter. The finishing time may be earlier on weekdays and Sundays. This is at the discretion of the Owners. An extension of the ultimate end time may not be possible or will be
charged at an extra hourly rate of £300 per hour.
Price Variation
Pipewell Hall reserves the right to increase prices in the event of circumstances beyond its control.
Insurance/Damage
Clients are responsible to Pipewell Hall for any damage to property or theft of property caused by the clients, their guests, agents or employees. We recommend that the Client takes out a ‘Wedding or events Insurance Policy’ which covers loss or damage to Pipewell Hall property. Pipewell Hall does hold a Public Liability insurance policy.
Equipment and Property
Clients own equipment and property is brought in to Pipewell Hall
at their own risk and Pipewell Hall accepts no liability for loss or damage. This includes car parking. If personal property is not removed within 48 hours after an event/wedding, it will be disposed of.
Force Majeure
If Pipewell Hall is limited or hindered from hosting the event or providing any facility booked by the client due to circumstances beyond its control eg. Government intervention, acts of God, civil disturbance, war, national or local disaster, strikes, labour disputes, then the liability of Thrumpton Hall to the client shall not exceed the amount paid by the client to Pipewell Hall in respect of the event.
Suppliers
Pipewell Hall is responsible for the provision of the Hall and grounds only. Pipewell Hall is not responsible for the services provided by any other supplier. This includes catering services and marquee hire.
Wine and bar services
Bar and wine services are provided soley by Pipewell Hall. This is a complete drinks service, it is not therefore possible for clients to purchase wine or any other drinks through their caterer or other agencies. Any wines brought into the venue will be subject to a £10 (per 75cl) corkage fee.
We reserve the right to increase wine & drinks prices in the event of unavoidable price rises by our suppliers.
Alcohol will not be served to persons under the age of 18.
Catering Services
Clients are requested to use one of Pipewell Hall’s suggested caterers. It may be possible to use other caterers subject to agreement of the hall and an additional fee.
Contract
When a booking is confirmed in writing, a contract is deemed to exist. This contract shall be governed in all respects by English Law. It can only be modified by a supplementary written contract.
Ongoing Maintenance
Occasionally urgent and essential, special maintenance work on the Hall, gardens and lake is required. We will make our best endeavours to keep any visual impact to a minimum. The Hall will not be liable for any reimbursement in fees on these occasions.
Children
Please inform the Hall of the number of guests under the age of 16 years. Please ensure that adequate adult supervision is provided throughout the event, particularly in respect of avoiding danger areas in the garden. All children under the age of 16 years must be supervised by a responsible adult whilst on the premises. The staff of Pipewell Hall will not be held responsible for the supervision of minors.
For fire regulations a register giving names and ages of all guests under the age of 16 is required prior to the event.
Fireworks
Fireworks displays are not permitted after 10.30pm. Clients must inform Pipewell Hall of a planned fireworks display 2 months in advance of the event. Clients are requested to use the services of our recommended supplier for displays.
Smoking
Smoking is strictly prohibited in the Hall and marquee if used. Within the grounds, smoking is restricted to designated outside areas and smoking materials must be adequately extinguished in the waste bins provided.
Banned Substances
Banned substances, such as drugs, and all dangerous weapons are strictly prohibited on site and the Police will be informed if such items are found.
Staff instructions and violence towards staff
The instructions given by staff at Pipewell Hall should be adhered to at all times. Pipewell Hall reserves the right to refuse entry, refuse to serve alcohol and to ask persons to leave the premises.
Pipewell Hall has adopted a zero tolerance stance with regard to violence or abuse of any kind shown towards staff members. Guests will be asked to leave the premises and the Police informed if staff are subjected to inappropriate behaviour of any kind.
Accidents and incidents
Any accidents or untoward incidents occurring on the premises must be immediately reported to a member of staff and details entered into the Accident Report Book.
First Aid
Basic first aid supplies are available on site. Members of staff have completed a First Aid course. If there is a major accident or illness, full services are not provided by staff on site and the Emergency Services will be called.
Fire
Emergency procedures are in place in the event of a fire. A plan of fire exits and location of fire extinguishers is in the main entrance of the Hall.
Electrical equipment brought on site by clients
Electrical equipment that you may choose to bring onto the premises must be safe for use and PAT tested (Portable Appliance Test).
Live Bands
Live bands are discouraged at Pipewell Hall but may be allowed at the discretion of the owners of Pipewell Hall or the Events Coordinator.
Credit Card Facilities
Pipewell Hall does not have the facilities to take credit or debit card payments over the bar or for payment of the venue fee. Venue fees may be paid by cheque only.
September 2009
